1. What Operating System do you use ? Is it Windows Xp,Vista or Windows 7?
2. May i know the exact Error Message that appears on the Screen?
3. Have you called us before regarding the same issue?
4. At what stage does this Error occur?
5. Does the Error occur all the time or it is intermittent?
6. Did you recently made any Hardware or software Changes to your computer?
7. Did you perform any troubleshooting step before calling DELL?
8. When / How did this Error message begin ?
9. Are you the only person using this computer?
10. Are you using this computer for Business or Personal use ?
2. May i know the exact Error Message that appears on the Screen?
3. Have you called us before regarding the same issue?
4. At what stage does this Error occur?
5. Does the Error occur all the time or it is intermittent?
6. Did you recently made any Hardware or software Changes to your computer?
7. Did you perform any troubleshooting step before calling DELL?
8. When / How did this Error message begin ?
9. Are you the only person using this computer?
10. Are you using this computer for Business or Personal use ?
